First-order welcome
When to use: Send within minutes of a first purchase to confirm it and set expectations.
Subject
Welcome to store name -- your first order is confirmed
Hi customer name,
Thank you for your very first order with store name. We are thrilled to have you.
Your order order number is confirmed and moving through our warehouse right now. You can expect it to arrive within ship window, and we will email tracking the moment it ships.
A quick note on who we are: we obsess over quality and stand behind everything we make. If anything about your order is not perfect, we want to hear about it.
Have a question about sizing, delivery, or your account? Reply to this email or reach us at support email and a real person will help.
Welcome aboard -- we are glad you are here.
Warmly,
The store name team