WhatsApp Broadcast & Promo Templates

Short WhatsApp messages for announcements, offers, and customer updates. Use the variants as-is, edit the placeholders, or download the editable Word doc.

Format

Editable Word .docx

Length

6 variants · copy-paste

Price

100% free

Setup

Copy or download

Get the editable Word doc in one click.

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Sales & Leads

Product launch

WhatsApp message

Hi customer name, quick update on specific detail.

Product launch is now ready. The next step is next step.

Reply 1 if you want help, or reply STOP if you do not want these updates.

Team version

Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.

Send rule

Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.

Download free template

6 ready-to-use variants

1. Product launch 2. Limited-time offer 3. Appointment reminder 4. Back-in-stock notice 5. Event reminder 6. Service update

Product launch

When to use: Use this only after the customer has opted in and the product launch message is genuinely useful.

WhatsApp message

Hi customer name, quick update on specific detail.

Product launch is now ready. The next step is next step.

Reply 1 if you want help, or reply STOP if you do not want these updates.

Team version

Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.

Send rule

Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.

Limited-time offer

When to use: Use this only after the customer has opted in and the limited-time offer message is genuinely useful.

WhatsApp message

Hi customer name, quick update on specific detail.

Limited-time offer is now ready. The next step is next step.

Reply 1 if you want help, or reply STOP if you do not want these updates.

Team version

Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.

Send rule

Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.

Appointment reminder

When to use: Use this only after the customer has opted in and the appointment reminder message is genuinely useful.

WhatsApp message

Hi customer name, quick update on specific detail.

Appointment reminder is now ready. The next step is next step.

Reply 1 if you want help, or reply STOP if you do not want these updates.

Team version

Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.

Send rule

Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.

Back-in-stock notice

When to use: Use this only after the customer has opted in and the back-in-stock notice message is genuinely useful.

WhatsApp message

Hi customer name, quick update on specific detail.

Back-in-stock notice is now ready. The next step is next step.

Reply 1 if you want help, or reply STOP if you do not want these updates.

Team version

Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.

Send rule

Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.

Event reminder

When to use: Use this only after the customer has opted in and the event reminder message is genuinely useful.

WhatsApp message

Hi customer name, quick update on specific detail.

Event reminder is now ready. The next step is next step.

Reply 1 if you want help, or reply STOP if you do not want these updates.

Team version

Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.

Send rule

Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.

Service update

When to use: Use this only after the customer has opted in and the service update message is genuinely useful.

WhatsApp message

Hi customer name, quick update on specific detail.

Service update is now ready. The next step is next step.

Reply 1 if you want help, or reply STOP if you do not want these updates.

Team version

Use this for one clear update only. If you need more than three short lines, send the detail by email and use WhatsApp only to point to it.

Send rule

Send only to opted-in contacts. Keep the message useful, short, and connected to something the customer already expects.

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Save as reusable replies, scripts, or rules
Keeps every message on-brand and consistent
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How to use this template

1
Pick the closest variant. Choose based on the situation, not only the channel.
2
Replace every placeholder. If you cannot fill a field, ask one clarifying question first.
3
Save the final version into sem.chat, your CRM, or your help desk so the team stays consistent.
4
Review results weekly. Drop variants that create confusion and improve the ones that work.

Frequently asked questions

Can I use these templates commercially?

Yes. Copy, edit, and use them in your business, client work, CRM, help desk, or sem.chat workspace.

Why are there six variants?

One generic template rarely fits every situation. Six variants give your team practical choices without a messy library.

Should I paste these into sem.chat?

Yes. Save the best variants as canned replies, knowledge base entries, routing rules, or CRM notes so your AI agent and team stay consistent.

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